1. Information We Collect

We collect personal information only for the purpose of delivering a safe, smooth, and professionally managed guest experience. The information we collect may include, but is not limited to, the following:

a. Personal Identification Information

When you contact us or make a reservation, we may collect personal details including:

1. Your full name
2. Your email address
3. Your phone number or mobile number
4. Identification documents required for check-in (such as a passport or national ID)

This information is collected solely to confirm your booking, guarantee property security, and maintain accurate guest records as required by local hospitality regulations.

b. Booking & Reservation Details

When you book an apartment with us, we collect information such as:

1. Number of guests

2. Arrival and departure dates

3. Apartment category or room preference

4. Any special requests or preferences provided by you

5. Payment details are processed securely through approved third-party systems

These details help us assign the correct accommodation, prepare the apartment, and provide personalized service.

c. Website Browsing Information

When you browse our website, certain technical data may be automatically collected such as:

1. Your IP address

2. Device type

3. Browser version

4. Pages viewed and time spent

5. Cookies or similar tracking technologies

This information allows us to analyze website performance, improve user experience, and ensure smooth navigation for all visitors.

2. How We Use Your Information

Your information is used responsibly and only for purposes directly related to providing our services. We may use your information to:

1. Confirm and manage your reservations

2. Communicate booking details, changes, updates, or support inquiries

3. Process payments securely through trusted third-party providers

4. Enhance your experience by offering personalized recommendations or assistance

5. Respond to your questions, special requests, and any feedback you may provide

6. Comply with legal, safety, and regulatory obligations

7. Improve our website performance, security, and usability

We strictly do not sell, rent, or distribute your personal information to any third parties for marketing purposes.

3. How We Share Your Information

We only share your data when it is necessary to deliver essential services or comply with the law. Your information may be shared with:

1. Payment processors, strictly for secure payment handling

2. Third-party booking systems, if you used an online travel agency

3. Legal authorities, only when required under law

All partners and providers we work with follow professional data protection standards to ensure your information remains secure.

4. Cookies and Tracking Technologies

Our website may use cookies to improve usability, load speed, and personalization. Cookies allow the site to remember your preferences and enhance your browsing experience. You may disable cookies through your browser settings; however, some features may not function properly without them.

5. Data Security

We implement reasonable administrative, physical, and technical security measures to safeguard your personal data against unauthorized access, accidental loss, damage, or misuse. While no system is 100% secure, we continually update our practices to ensure strong protection aligned with industry standards.

6. Your Rights as a User

Depending on your local data protection laws, you may request to:

1. Access the personal data we hold about you

2. Request corrections for inaccurate information

3. Request deletion of your personal information (subject to legal requirements)

4. Withdraw consent for certain types of data processing

To exercise your rights, contact us at [Your Email]

7. Links to External Websites

Our website may include links to third-party websites for additional services or information. Please note that we are not responsible for their content, practices, or privacy policies.

8. Updates to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in laws, services, or operational needs. The most recent version will always be available on this page.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us:

📧 Email: admin@nikoslux.gr
📞 Phone: +30 690 123 4567